FREQUENTLY ASKED QUESTIONS
Does Lindby Custom ship outside of the United States?
Yes, we do ship outside of the U.S. via UPS. To our customers in Canada and Europe, they can also find our products through our exclusive distributors Parts Canada and Parts Europe. Please see your local dealer to place the order.
What kind of warranty does Lindby Custom offer when I purchase their products?
Lindby Custom has been making top of the line high-quality products since 1993. We give all our customers a whole year warranty on the chrome plating/ black powder coat and a lifetime warranty on any manufacturer defects. In order to get covered by the warranty, we will need to see a valid invoice of the purchase. The product will go through inspection to confirm that it was not involved in any accident or bike drop.
What is Lindby Custom's return policy?
Lindby Custom will refund you 100% of your money except for the shipping charges. Lindby Custom will need the original Lindby Custom invoice and the product will have to be in a new unused condition.
Why did my package come without Hardware?
If you do not see a hardware kit with your package, make sure that you check both ends of the box and see if the hardware is on the other side of the foam. If the hardware is missing please contact us and we will further assist you.
Why can't I find a black highway bar for my bike model?
If you are looking for a black highway bar but do not see it in the catalog, there are a couple of options a customer may take. It is possible to take a chrome plated Lindby Custom Highway bar to any local Powder Coater and they can give the bar a black finish without any stripping of the original chrome plating necessary. Another route is ordering the bar in RAW where it will be sold in an all-metal state that will be polished and ready for powder coating of your choice. It will take production 7-10 business days to make the RAW bar. Extra O-rings will be supplied for you to install after the highway bar has been powder coated. The RAW option is only available for the LINBAR.
Will extended forward controls work with the Linbar?
No, all of Lindby Custom Highway bars are meant to be compatible with controls that are set in their original stock position. There are a few models like the Dyna's were it is possible to move the mid controls to forward controls and our Highway bars will fit that set up as long as the controls are from the Harley Kit and they are set on the stock forward position and not extended.